Frequently Asked Questions

This Agreement was last modified on 18th february 2016

What products are available at O MedStore?

O MedStore is an Online Medical Store in Oman with a wider range of medical equipment and surgical products. You can Get A Quote for anything that you looking for at an O MedStore. Just type the name of the product you need in our search box and select from the displayed options to start shopping.

How do I place an order?

For placing a new order, go to online orders, type the name of the product you wish to purchase in the search box, select from the displayed options, review the product details, enter a quantity and add to the cart. Once all required items are added to the cart, click on checkout, verify the order, select a delivery mode and enter the required details and submit the order.

You will receive a confirmation mail to your registered email ID with the order details updating you about the order status.

Do I have to create an account to shop at O MedStore?

Yes, it is mandatory to create an account on O MedStoreto is able to shop online.

View or print your previous bills
Reorder products conveniently
Track your loyalty points
To create an account you must have a valid email address and a phone number. If you’d like to create an account now and enjoy these benefits, please click here.

Do you Ship Internationally?

Yes, we do ship orders outside Oman.

Who should I contact if I have any queries?

You can reach us by filling up a form on our contact page or alternatively you can also send us an email at

We are also available over the Phone: at 0096824667702 and on WhatsApp: at 0096894368971

How do I track my order?

To track your order please enter your Order ID on our Order Tracking page.

How can I cancel or change my order?

Orders once confirmed can not be changed.

How can I return a product?

Returns will only be furnished if you receive a wrong, expired, or damaged product.

How long will it take to deliver?

It will take about 13 to 25 days based on the availability of the products in our stores.

What is Payment methods are available?

We currently support Visa / Master card method.

Are the prices inclusive of taxes?

All the Prices excluding the import Tax or Vat.

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